Cryptic Studios has published a team profile of Victor Wachter, the Online Community Relations Manager for Champions Online.
Q: What do you do on Champions Online?
A: I manage the Online Community Relations group here at Cryptic. My team works the forums, puts content on the web site, coordinates events like our upcoming preview/alpha/beta and appearances at events like GenCon and PAX. We deliver feedback to the rest of the company from the community on our games so we can make them the best they possibly can be. Basically, our goal is to make the out-of-game experience as fun as the in-game experience for our community.
Q: How long have you worked in the gaming industry, and what did you do before Champions Online?
A: I've actually been paid to work in games for about seven years. Before Champions Online, I ran community for Dungeons & Dragons Online and PlanetSide. Before I decided to work for a living, I was a grad student in Mass Communication, studying online communities.